Free Transportation to V.A. Medical Appointments for Clermont County Veterans

Van Service Policy and Guidelines

The Clermont County Veterans’ Service Office offers free transportation to and from VA medical appointments. This service is available for Clermont County Veterans who have been discharged honorably and have a copy of their DD-214 on file in our office. To schedule a ride, call our transportation team directly at 513-732-7471, five days before your appointment. We will pick you up at your home and bring you back. Your driver will call you the day before your appointment to remind you of your pickup time.

Guidelines

  1. No emergency appointments, please. If you have a medical emergency  call 911.
  2. You must wear a seat belt when riding in the van.
  3. No eating, drinking or smoking while in the vans.
  4. A spouse or caregiver may also ride based on the space available. Ask when making your reservation.
  5. You must be ambulatory. We don’t have a wheelchair lift so you must be able to get in and out of the van unassisted.
  1. You must call the office five days in advance of your appointment time to schedule your ride. For appointments call 513-732-7471. If no one answers, leave a message. The transportation staff will call you and schedule your pickup time.
  2. Transportation to V.A. medical appointments is available on Federal holidays, even though our office is closed.
  3. Please, no calls or messages over the weekend when the office is closed.

We helped Dan with benefits

“I really appreciate what you have done for Dan and me.  As soon as you saw the shape Dan was in you got right on your computer and did everything you could to get his benefits started. He got his first check today. Thank you so much.”

Dan and Pauline P.